Global Partner Product Strategy & Operations—Ads Growth

TikTok Inc.; San Jose (CA); On-site; USD 108,000 - 209,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid parental leave

Short-term and long-term disability

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time

Job summary

TikTok Inc. is seeking a Product Operations professional to help scale agency partnerships and optimize workflows across sales, marketing, and product teams.

In this role you will own intake, define requirements, collaborate with cross-functional teams, and monitor metrics to drive adoption and business impact. The role offers a fast-paced environment and opportunities to influence growth in the advertising ecosystem.

Qualifications

• 5+ years of experience in Product Operations, Platform Operations, or Business Operations within the advertising, technology, or agency ecosystem.
• Strong innovative thinking and execution-oriented mindset, paired with excellent cross-functional collaboration skills.
• Ability to structure ambiguous, complex problems and drive consistent follow-through on resolutions.
• High resilience and adaptability to a dynamic, fast-paced working environment.

Responsibilities

• Identify product opportunities catering to the needs of both large and small agencies, and translate them into actionable product requirements for internal and external product platforms.
• Support the development and iteration of the Agency Portal, enabling scalable agency onboarding and driving growth for both new and existing revenue.
• Own and streamline the agency product inbound process, collecting and structuring requests from Sales, Marketing, and regional teams.
• Partner with Product, Engineering, Data, and Operations teams to drive end-to-end execution and resolve bottlenecks in agency workflows.
• Track key metrics to measure product adoption, operational efficiency, and overall business impact.

Skills

5+ years experience

Cross-functional collaboration

Ambiguity management

Execution oriented

Resilience & adaptability

SMB business passion

Job description

TikTok Inc. is seeking a Product Operations professional to help scale agency partnerships and optimize workflows across sales, marketing, and product teams.

In this role you will own intake, define requirements, collaborate with cross-functional teams, and monitor metrics to drive adoption and business impact. The role offers a fast-paced environment and opportunities to influence growth in the advertising ecosystem.