Global Partner Operations & Deal Registration Specialist

SHI International Corp.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

SHI International Corp. is seeking a Partner Operations Specialist to guide the sales team on deal registrations and partner program rules. You will manage submissions, track statuses, and support process improvements to drive operational excellence.

You will maintain knowledge of partner programs, pass along key updates, and build strong relationships with vendors and sales teams to ensure accurate quotes and timely orders. Travel up to 15% may be required.

Qualifications

• Bachelor’s Degree or relevant work experience required.
• 1-3 years of experience in a similar role.
• Ability to travel 15%.

Responsibilities

• Provide guidance and support to the sales organization, acting as a subject matter expert for deal registration and operational inquiries.
• Ensure operational excellence by managing the submission and status updates of partner deal registrations via email and CRM.
• Identify and support process improvements by providing feedback on inefficiencies and automation efforts.
• Maintain up-to-date knowledge of partner programs, policies, procedures, and promotional processes to offer expert advice.
• Facilitate communication by passing along important changes or information to relevant teams and stakeholders.
• Build and maintain collaborative relationships between the sales organization and partners/vendors to ensure effective operations.
• Provide excellent customer service by ensuring deal registrations, quotes, and orders are accurate and timely to prevent delays.
• Participate in continuous improvement efforts to enhance deal registration procedures and practices.
• Learn and utilize internal sales systems and partner/vendor/distribution tools for efficient deal registration, quoting, and ordering.
• Collaborate with internal teams and host meetings to establish relationships and provide solutions for critical deals and operational issues.

Skills

CRM software

Word

Excel

PowerPoint

Outlook

SharePoint

Communication

Problem Solving

Time management

Teamwork

Education

Bachelor's Degree or relevant work experience

Tools

Microsoft SharePoint

Job description

SHI International Corp. is seeking a Partner Operations Specialist to guide the sales team on deal registrations and partner program rules. You will manage submissions, track statuses, and support process improvements to drive operational excellence.

You will maintain knowledge of partner programs, pass along key updates, and build strong relationships with vendors and sales teams to ensure accurate quotes and timely orders. Travel up to 15% may be required.