Partner Operations Lead — Deal Registration & Enablement

Lightedge; Austin (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

LightEdge is seeking a Partner Operations Manager to build and run the operational backbone of its channel and alliance programs. You will own deal registration, incentives, and partner data integrity, coordinating with Sales Ops, Enablement, and Channel Account Managers to ensure smooth partner-sourced revenue flow.

The role requires 5+ years in partner or sales operations, strong Salesforce experience, and a proven track record in dashboards and program governance.

Qualifications

• 5+ years in partner/channel operations, sales operations, or alliance management.
• Strong knowledge of Salesforce and deal registration/PRM tooling.
• Experience administering MDF, co-op, or partner incentive programs.
• Excellent analytical skills and ability to build dashboards from raw data.
• Strong cross-functional communication with sales, finance, and partners.
• Highly organized, process-oriented, able to own ambiguous workflows.

Responsibilities

• Own end-to-end deal registration process: intake, approval workflows, conflict resolution, and SFDC data integrity for partner-sourced opportunities.
• Maintain and improve the partner portal, ensuring content, pricing, and program materials stay current.
• Build and maintain partner performance dashboards and scorecards for QBRs and board reporting.
• Partner with Sales Ops to align channel data structures, routing rules, and reporting cadences with the broader sales organization.
• Support partner onboarding: agreements, systems access, training coordination with Sales Enablement.
• Serve as the operational point of contact for partner escalations related to process, systems, or program mechanics.
• Identify and drive process improvements and automation opportunities across the partner lifecycle.
• Manage Partner agreement audit and move Lightedge partners to latest Lightedge agreements.
• Own partner tools such as Partner TAP, and partner with sales commission for partner commission inquiries.

Skills

Partner operations

Sales operations

Analytics

Cross-functional communication

Process ownership

Tools

Salesforce

PRM tooling

Job description

LightEdge is seeking a Partner Operations Manager to build and run the operational backbone of its channel and alliance programs. You will own deal registration, incentives, and partner data integrity, coordinating with Sales Ops, Enablement, and Channel Account Managers to ensure smooth partner-sourced revenue flow.

The role requires 5+ years in partner or sales operations, strong Salesforce experience, and a proven track record in dashboards and program governance.