Global Order Fulfillment Specialist (Hybrid)

Baker Hughes Holdings LLC; Pasadena (TX); Hybrid; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Flexible working arrangements

Wellbeing programs

Private medical care options

Life insurance & disability programs

Education assistance

Parental leave

Zusammenfassung

Baker Hughes is seeking a Customer Fulfillment Specialist in the United States with expertise in order management, quoting, and customer service. You will work with Sales, Engineering, Procurement, and Shop Operations to fulfill orders and resolve issues across the full business cycle.

The role requires a Bachelor's degree or equivalent experience, strong SAP ERP knowledge, and fluent English. Hybrid work arrangements are available, and you will support process improvements with leadership.

Qualifikationen

• Bachelor's degree from an accredited university or college (or 4+ years in customer-facing/purchasing roles in Oil and Gas or Power industries).
• Working knowledge of SAP ERP system.
• Proficiency in English.

Aufgaben

• Facilitate customer transactions, order management and overall customer service.
• Own quoting, order entry, order fulfillment, and post-shipment issues across the business cycle for parts.
• Manage and resolve commercial and technical risks including pricing issues and clarifications.
• Issue Return Material Authorizations and track returns as needed.
• Provide order status updates and participate in customer meetings when necessary.
• Coordinate with internal orders and prioritize shop fulfillment to ensure on-time delivery.

Kenntnisse

Strong communication

Interpersonal skills

Leadership

Independent work

Problem-solving

SAP ERP

English proficiency

Ausbildung

Bachelor's degree

Jobbeschreibung

Baker Hughes is seeking a Customer Fulfillment Specialist in the United States with expertise in order management, quoting, and customer service. You will work with Sales, Engineering, Procurement, and Shop Operations to fulfill orders and resolve issues across the full business cycle.

The role requires a Bachelor's degree or equivalent experience, strong SAP ERP knowledge, and fluent English. Hybrid work arrangements are available, and you will support process improvements with leadership.