Global Operations Center Technician: Incident Response

Epic; Carbondale (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual raises and bonuses

Relocation assistance

Unique campus environment

Job summary

A leading technology company is seeking an Operations Center Technician to maintain business continuity by monitoring alerts and managing security systems. This role involves coordinating emergency responses and ensuring a safe environment within the Facilities Command Center. Candidates should have experience in security operations and a strong sense of situational awareness. Relocation assistance is provided to the Madison, WI area. Join an innovative workplace that values diversity and inclusivity.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high-pressure, real-time environment.
• Relocation to the Madison, WI area is required.

Responsibilities

• Monitor real-time alerts and manage access and security systems.
• Oversee building operations from the Facilities Command Center.
• Coordinate emergency responses to disruptions.

Skills

Security operations experience

Strong situational awareness

Decision-making skills

Excellent communication

Ability to work in high-pressure environments

Job description

A leading technology company is seeking an Operations Center Technician to maintain business continuity by monitoring alerts and managing security systems. This role involves coordinating emergency responses and ensuring a safe environment within the Facilities Command Center. Candidates should have experience in security operations and a strong sense of situational awareness. Relocation assistance is provided to the Madison, WI area. Join an innovative workplace that values diversity and inclusivity.