Global Operations Center Technician — 24/7 Security & Ops

Epic Systems Corporation; Madison (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual raises and bonuses

Sabbatical after five years

Job summary

A leading technology company located near Madison, Wisconsin is seeking an Operations Center Technician to monitor real-time alerts and coordinate responses to disruptions. The ideal candidate will have experience in security operations and strong decision-making skills. This role offers comprehensive benefits, merit-based compensation, and relocation assistance available. Join a dynamic team in a city recognized for its tech growth and quality of life.

Qualifications

• Experience in security operations or emergency response preferred.
• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.

Responsibilities

• Monitor real-time alerts to maintain business continuity.
• Identify and respond to issues using video feeds and data.
• Coordinate emergency responses during disruptions.

Skills

Situational awareness

Decision-making skills

Excellent communication

Coordination abilities

Ability to work in high-pressure environment

Job description

A leading technology company located near Madison, Wisconsin is seeking an Operations Center Technician to monitor real-time alerts and coordinate responses to disruptions. The ideal candidate will have experience in security operations and strong decision-making skills. This role offers comprehensive benefits, merit-based compensation, and relocation assistance available. Join a dynamic team in a city recognized for its tech growth and quality of life.