Global Ocean Import/Export Ops & Client Services Lead

Aprile - International Freight Forwarding; Woodbridge Township (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Professional growth opportunities

International working environment

Job summary

Aprile in New Jersey is seeking an Ocean Import/Export Operations & Customer Service professional to coordinate ocean shipments, manage documentation, and maintain clear communication with clients and overseas agents.

This on-site, full-time role requires knowledge of AES, HBL, ISF/AMS processes, strong attention to detail, and the ability to manage multiple shipments while collaborating with carriers and customs brokers.

Qualifications

• Experience in ocean import/export operations and freight forwarding.
• Strong understanding of international trade regulations, Incoterms and customs procedures.
• Knowledge of import and export documentation and filing requirements.
• Experience with AES, HBL, ISF and/or AMS processes.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to manage multiple shipments and priorities simultaneously.

Responsibilities

• Coordinate ocean import and export shipments with clients, overseas agents, carriers and customs brokers.
• Monitor cargo throughout transit and provide timely updates.
• Submit shipping instructions to steamship lines, file AES and issue house bills of lading.
• Review invoices, packing lists, bills of lading, customs declarations and shipper’s letters of instruction.
• Ensure customs entries and AES filings are submitted accurately and on time.
• File ISF and/or AMS as required.
• Maintain complete and accurate shipment files.
• Communicate with carriers and customs brokers to facilitate customs clearance.
• Analyze shipping costs and identify opportunities for cost optimization.
• Act as the primary contact for clients and overseas agents, addressing inquiries and issues.
• Build strong working relationships with clients and overseas agents to understand shipping requirements.
• Perform other duties as assigned.

Skills

Ocean import/export operations

International trade regulations

Incoterms

AES/AMS filing

Communication skills

Excel

Detail oriented

Multi-tasking

Tools

AES

HBL

ISF

AMS

Job description

Aprile in New Jersey is seeking an Ocean Import/Export Operations & Customer Service professional to coordinate ocean shipments, manage documentation, and maintain clear communication with clients and overseas agents.

This on-site, full-time role requires knowledge of AES, HBL, ISF/AMS processes, strong attention to detail, and the ability to manage multiple shipments while collaborating with carriers and customs brokers.