Dynamic Global Ocean Import Specialist (Onsite)

Savino Del Bene; Port Reading (NJ); On-site; USD 52,000 - 75,000; Full time

Job summary

Savino Del Bene is seeking an Ocean Import Specialist to join our on-site team in New Jersey. You will handle import documentation, pricing, carrier coordination, and release processes while maintaining strong customer relations and timely billing.

The role requires accuracy, problem-solving, and the ability to work with overseas agents and internal teams to optimize shipments and costs.

Qualifications

• Excellent verbal, written and listening communication skills.
• Commitment to teamwork with all other functional areas.
• Strong work ethic.
• Ability to operate in a fast paced environment.
• Excellent problem solving and organizational skills.
• Proficient in Microsoft Office (Word, Excel, Power Point) Internet and Windows.
• Ability to handle multiple responsibilities.
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Ability to read, analyze and interpret verbal and written requests and directions.
• Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.
• Ability to organize and manage multiple priorities.

Responsibilities

• Receive, review, and process import documentation for account
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner
• Obtain and create quotes for shipments and source best method of transportation.
• Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Teamwork

Fast-paced environment

Problem solving

Organizational skills

Customer service

Microsoft Office

Time management

Tools

Microsoft Office

Job description

Savino Del Bene is seeking an Ocean Import Specialist to join our on-site team in New Jersey. You will handle import documentation, pricing, carrier coordination, and release processes while maintaining strong customer relations and timely billing.

The role requires accuracy, problem-solving, and the ability to work with overseas agents and internal teams to optimize shipments and costs.