Senior Ocean Import Ops Lead - Ownership & Growth

enable recruitment | B Corp™; New York (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Commuting support

Health benefits and paid time off

Stable, established working环境

Job summary

Our client, a leading international logistics company, seeks a Senior Ocean Import Coordinator in New York to own a portfolio of ocean import shipments. You will manage shipments from origin to final delivery, interfacing with customers, carriers, brokers, and trucking partners to ensure on-time delivery.

The role requires hands-on operation experience, the ability to handle competing priorities, and ownership of shipments with minimal supervision. Strong knowledge of U.S.

Qualifications

• 4+ years of experience in ocean import operations within freight forwarding or logistics.
• Strong knowledge of the U.S. ocean import process from origin through final delivery.
• Understanding of Incoterms, import documentation, and U.S. customs procedures.
• Experience dealing with customers, ocean carriers, customs brokers and trucking providers.
• FCL and LCL shipments experience.
• Experience using a freight forwarding operating system or TMS.
• Strong Microsoft Excel and Office skills.
• Excellent communication and customer service skills.
• Strong organizational skills with ability to manage multiple priorities.
• Confident problem-solver who can take ownership of issues through to resolution.

Responsibilities

• Manage ocean import shipments from booking through final delivery.
• Monitor vessel schedules, container movements, customs clearance and delivery milestones.
• Review and manage bills of lading, invoices, packing lists, arrival notices and other import documentation.
• Coordinate with customs brokers to ensure timely clearance and resolve issues.
• Act as a key contact for customers with proactive updates and handling exceptions.
• Liaise with steamship lines, terminals, trucking companies, warehouses and overseas agents.
• Coordinate deliveries, container pickups and returns.
• Monitor demurrage, detention and other charges.
• Review carrier and vendor invoices against agreed rates.
• Maintain shipment records and milestones in the company’s TMS.
• Troubleshoot shipment issues including holds, documentation discrepancies, delays and cargo exceptions.
• Support customer billing, cost reconciliation and month-end processes.
• Identify opportunities to improve processes and service levels.
• Support junior team members and share knowledge.

Skills

Ocean import operations

Customer service

Problem solving

Organization

Excel

Tools

TMS

MS Excel

Job description

Our client, a leading international logistics company, seeks a Senior Ocean Import Coordinator in New York to own a portfolio of ocean import shipments. You will manage shipments from origin to final delivery, interfacing with customers, carriers, brokers, and trucking partners to ensure on-time delivery.

The role requires hands-on operation experience, the ability to handle competing priorities, and ownership of shipments with minimal supervision. Strong knowledge of U.S.