Ocean Import/Export Operations & Customer Service (New Jersey)

Aprile - International Freight Forwarding; Woodbridge Township (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Professional growth opportunities

International working environment

Job summary

Aprile in New Jersey is seeking an Ocean Import/Export Operations & Customer Service professional to coordinate ocean shipments, manage documentation, and maintain clear communication with clients and overseas agents.

This on-site, full-time role requires knowledge of AES, HBL, ISF/AMS processes, strong attention to detail, and the ability to manage multiple shipments while collaborating with carriers and customs brokers.

Qualifications

• Experience in ocean import/export operations and freight forwarding.
• Strong understanding of international trade regulations, Incoterms and customs procedures.
• Knowledge of import and export documentation and filing requirements.
• Experience with AES, HBL, ISF and/or AMS processes.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to manage multiple shipments and priorities simultaneously.

Responsibilities

• Coordinate ocean import and export shipments with clients, overseas agents, carriers and customs brokers.
• Monitor cargo throughout transit and provide timely updates.
• Submit shipping instructions to steamship lines, file AES and issue house bills of lading.
• Review invoices, packing lists, bills of lading, customs declarations and shipper’s letters of instruction.
• Ensure customs entries and AES filings are submitted accurately and on time.
• File ISF and/or AMS as required.
• Maintain complete and accurate shipment files.
• Communicate with carriers and customs brokers to facilitate customs clearance.
• Analyze shipping costs and identify opportunities for cost optimization.
• Act as the primary contact for clients and overseas agents, addressing inquiries and issues.
• Build strong working relationships with clients and overseas agents to understand shipping requirements.
• Perform other duties as assigned.

Skills

Ocean import/export operations

International trade regulations

Incoterms

AES/AMS filing

Communication skills

Excel

Detail oriented

Multi-tasking

Tools

AES

HBL

ISF

AMS

Job description

Ocean Import/Export Operations & Customer Service (New Jersey)

Location: New Jersey, United States (On-site)

Type: Full-time

Industry: Freight Forwarding and International Logistics

Website:www.aprilenet.com

Aprile is looking for an Ocean Import/Export Operations & Customer Service professional to join our team in New Jersey. We are looking for someone with freight forwarding experience who can coordinate ocean shipments, manage import and export documentation and maintain clear communication with clients and overseas agents.

NOTE: Please do not apply again if you have already submitted an application for this position. Your application is already under review. Multiple applications may result in exclusion from the selection process.

Key responsibilities

• Coordinate ocean import and export shipments with clients, overseas agents, carriers and customs brokers.
• Monitor cargo throughout transit and provide clients and overseas agents with timely updates.
• Submit shipping instructions to steamship lines, file AES and issue house bills of lading.
• Review invoices, packing lists, bills of lading, customs declarations and shipper’s letters of instruction.
• Ensure customs entries and AES filings are submitted accurately and on time.
• File ISF and/or AMS as required.
• Maintain complete and accurate shipment files.
• Communicate with carriers and customs brokers to facilitate customs clearance.
• Analyze shipping costs and identify opportunities for cost optimization.
• Act as the primary contact for clients and overseas agents, responding to inquiries and resolving operational issues.
• Build strong working relationships with clients and overseas agents to understand their shipping requirements.
• Perform other duties as assigned.

Candidate profile

• Experience in ocean import/export operations and freight forwarding.
• Strong understanding of international trade regulations, Incoterms and customs procedures.
• Knowledge of import and export documentation and filing requirements.
• Experience with AES, HBL, ISF and/or AMS processes.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to manage multiple shipments and priorities simultaneously.

What we offer

• Professional growth and development opportunities.
• International and dynamic working environment.