Global Ocean Export Coordinator

NX GROUP (NIPPON EXPRESS GROUP); Houston (TX); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k match

Paid time off

Job summary

Nippon Express USA is seeking a qualified coordinator to handle ocean export activities, including documentation, bookings, and pickup arrangements. The role involves communicating with customers, carriers, warehouses, and internal teams to ensure on-time, accurate shipments.

You will track shipments, resolve service issues, complete billing tasks, and maintain records while supporting ISO audits. Candidates should have experience in ocean export or freight forwarding, strong service skills, and

Qualifications

• Experience in ocean export, freight forwarding, logistics, or a related field preferred.
• Strong customer service and communication skills.
• Ability to manage multiple shipments and deadlines.
• Detail-oriented and organized.
• Comfortable working with carriers, warehouses, and internal teams.
• Basic knowledge of export documentation and billing procedures.
• Proficiency with Microsoft Office and computer systems.

Responsibilities

• Coordinate daily ocean export shipments, including documentation, bookings, and pickup arrangements.
• Communicate with customers, carriers, warehouses, and other service providers.
• Prepare and review export documentation.
• Track shipment status and help resolve scheduling or service issues.
• Complete billing and invoice-related activities.
• Maintain accurate shipment records and support ISO internal audits.
• Develop and maintain cooperative, respectful working relationships with all levels of staff.
• Perform special duties as assigned based on departmental needs, performance, and capabilities.

Skills

Ocean export

Freight forwarding

Logistics

Customer service

Communication

Multitasking

Detail-oriented

Carrier coordination

Billing procedures

MS Office

IT systems

Tools

MS Office

Job description

Nippon Express USA is seeking a qualified coordinator to handle ocean export activities, including documentation, bookings, and pickup arrangements. The role involves communicating with customers, carriers, warehouses, and internal teams to ensure on-time, accurate shipments.

You will track shipments, resolve service issues, complete billing tasks, and maintain records while supporting ISO audits. Candidates should have experience in ocean export or freight forwarding, strong service skills, and