Ocean Export Coordinator: Precise Global Freight & Docs

Nippon Express Europe GmbH; Uxbridge (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Private healthcare

25 days holiday

Collaborative work environment

International exposure

Global stability

Modern office

Free parking

Job summary

Nippon Express Europe GmbH is seeking a detail-oriented Ocean Export Coordinator to manage end-to-end ocean export shipments, ensure regulatory compliance, and provide exceptional customer care across global cargo operations.

You will act as the central link between clients, carriers, and internal teams, handling documentation, vessel bookings, and timely communications. Strong English, cargowise knowledge, and multitasking ability are essential for success in a fast-paced environment.

Qualifications

• Experience in freight forwarding or a logistics degree with ocean export knowledge.
• Strong professional English for communications with customers, carriers, customs and teams.
• Familiarity with freight management systems; CargoWise a plus; MS Office proficiency.
• Ability to organize documents from multiple sources with accuracy and compliance.
• Able to multitask, prioritize, and work under pressure in a fast-moving environment.
• Customer-focused mindset to support exporters throughout the process.

Responsibilities

• Manage end-to-end ocean export shipments for a defined customer base.
• Prepare and review export docs (SLI, BLs, CO, DOs) per deadlines.
• Book cargo space, coordinate vessel schedules, notify stakeholders.
• Serve as point of contact for customers; resolve queries and escalate when needed.
• Calculate charges and ensure file closure with proper documentation.
• Collaborate cross-functionally to maintain records and KPI targets.

Skills

Industry knowledge

English communication

Tech proficiency

Documentation skills

Operational multitasking

Customer service mindset

Attention to detail

Tools

CargoWise

MS Office

Job description

Nippon Express Europe GmbH is seeking a detail-oriented Ocean Export Coordinator to manage end-to-end ocean export shipments, ensure regulatory compliance, and provide exceptional customer care across global cargo operations.

You will act as the central link between clients, carriers, and internal teams, handling documentation, vessel bookings, and timely communications. Strong English, cargowise knowledge, and multitasking ability are essential for success in a fast-paced environment.