Global NOC Engineer – 24x7 IP & Network Support

Transaction Network Services; Baton Rouge (LA); Presencial; USD 80.000 - 120.000; Jornada completa

Descripción de la vacante

Transaction Network Services in Baton Rouge seeks a hands-on Network Support Engineer to maintain and troubleshoot large-scale TCP/IP, VPN and MPLS networks, including OSPF, BGP, EIGRP, RIP and IS-IS. You will work with Cisco, Arista and Juniper devices, engage with TAC support, and coordinate with the NOC on 24x7 coverage.

The role requires strong communication, customer care, and experience supporting financial markets environments.

Formación

• TCP/IP, VPN, MPLS and routing knowledge (OSPF, BGP, EIGRP, RIP, IS-IS).
• Hands-on configuration of Cisco, Arista and Juniper routers/switches.
• ITIL framework and incident management familiarity.
• Experience with Microsoft Office software and Visio.

Responsabilidades

• Provide on-site support for global TCP/IP, VPN and MPLS networks in Financial Markets environments.
• Configure and troubleshoot Cisco, Arista and Juniper devices; coordinate with TAC and vendor support.
• Engage NOC engineers, manage incidents, and ensure timely restoration with minimal service impact.
• Coordinate maintenance, change management, and after-hours on-call support on a rotating schedule.

Conocimientos

TCP/IP

VPN

MPLS

OSPF

BGP

EIGRP

RIP

IS-IS

Network troubleshooting

Customer-facing skills

Educación

Computer Science / applicable degree

Equivalent work experience

ITIL Certification

Herramientas

Cisco

Arista

Juniper

Office & Visio

Descripción del empleo

Transaction Network Services in Baton Rouge seeks a hands-on Network Support Engineer to maintain and troubleshoot large-scale TCP/IP, VPN and MPLS networks, including OSPF, BGP, EIGRP, RIP and IS-IS. You will work with Cisco, Arista and Juniper devices, engage with TAC support, and coordinate with the NOC on 24x7 coverage.

The role requires strong communication, customer care, and experience supporting financial markets environments.