Global Merchant Services Relationship Executive

JP Morgan Chase; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase in Chicago seeks a Relationship Manager within the Diversified Industries team of Merchant Services to manage a select portfolio of global large corporate clients. You will drive end-to-end client experience, coordinate with coverage teams, and pursue cross-sell opportunities to meet profitability goals.

The role emphasizes strategic relationship management, collaboration across lines of business, and engagement with C-suite stakeholders.

Qualifications

• 8+ years of strategic relationship management and/or business development in the Payments industry.
• Contract negotiation experience.
• Senior sales and account management experience.
• Experience managing complex clients.
• Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients.
• Experience and comfort level working with C-suite level client stakeholders.
• Demonstrated ability to work across internal teams and external clients.
• Strong presentation skills.
• Exceptional verbal and written communication skills.
• Travel Required.

Responsibilities

• Achieve firm-wide objectives by maintaining and growing existing relationships and identifying incremental business.
• Execute sales/support strategies with other lines of business to optimize product and service delivery.
• Act as the principal contact for the client relationship on behalf of Merchant Services.
• Establish and maintain strong internal partnerships with JPMorganChase coverage teams.
• Implement and support cross-sell opportunities with JPMorgan Payments and Treasury Services.
• Use a consultative selling approach to develop payments optimization strategies and product solutions.
• Prepare and deliver quarterly business reviews and financial/market analyses to support expansion proposals.
• Represent the firm at external industry conferences to enhance market visibility.

Skills

Strategic relationships

Contract negotiation

Senior account management

Complex client management

Fortune 500 relationships

C-suite engagement

Cross-functional collaboration

Presentation skills

Communication skills

Travel required

Education

MBA

Job description

JPMorgan Chase in Chicago seeks a Relationship Manager within the Diversified Industries team of Merchant Services to manage a select portfolio of global large corporate clients. You will drive end-to-end client experience, coordinate with coverage teams, and pursue cross-sell opportunities to meet profitability goals.

The role emphasizes strategic relationship management, collaboration across lines of business, and engagement with C-suite stakeholders.