Global Meetings & Events Operations Lead

Accrescent Group; San Diego (CA); On-site; USD 95,000 - 130,000; Full time

Job summary

Accrescent Group seeks an experienced Meetings/Events Operations Manager to lead day‑to‑day operations of a global program, drive event execution, and coordinate stakeholders across a fast-paced B2B environment. You will oversee logistics, tool configuration, and on-site support, while delivering post-event analytics and playbooks to guide teams.

The role includes cross-functional collaboration with Marketing, Product, and Sales, producing leadership-ready recaps and ensuring a smooth transition

Qualifications

• 4-5 years in meetings, events, or program management within a B2B enterprise software environment.
• Proven ability to step into an established program quickly and keep it running with minimal ramp-up.
• Strong analytical and reporting skills with the ability to turn data exports into clear insights and leadership-ready recaps.
• Experience configuring tools, direct operational setup, manage meeting requests, track attendee data, run reporting, and oversee event go-live with hands-on tools like Jifflenow/RainFocus.
• Experience coordinating event logistics, meeting space, and budgets.
• Highly organized and detail-oriented with the ability to manage multiple workstreams, stakeholders, and event timelines under pressure.
• Excellent written and verbal communication skills, with the ability to author clear enablement materials and program playbooks.
• Self-starter able to execute independently while aligning to the Program Lead's strategy and handing off work cleanly.
• Familiarity with Salesforce and Asana is a plus.
• Travel required to support on-site event execution.

Responsibilities

• Lead day-to-day operations of a global Meetings & Events program and manage event execution.
• Coordinate meeting-tool setup, QA, and scheduling; own intake, approvals, and real-time changes for Account Team meetings.
• Oversee venue logistics, space planning, attendee tracking, and on-site support at events worldwide.
• Produce post-event analytics and ROI reporting in partnership with Marketing Analytics.
• Create and maintain enablement materials and program communications for Sales, Marketing, and GTM teams.
• Manage handoffs to the incoming full-time Meetings Manager and document playbooks and operating standards.
• Collaborate with Marketing, Product, Sales, and Event Tech to surface risks and improve workflows.

Skills

Meeting Operations

Event Management

Program Management

Analytics

Tools

Jifflenow

RainFocus

Salesforce

Asana

Tableau

Job description

Accrescent Group seeks an experienced Meetings/Events Operations Manager to lead day‑to‑day operations of a global program, drive event execution, and coordinate stakeholders across a fast-paced B2B environment. You will oversee logistics, tool configuration, and on-site support, while delivering post-event analytics and playbooks to guide teams.

The role includes cross-functional collaboration with Marketing, Product, and Sales, producing leadership-ready recaps and ensuring a smooth transition