MeetingsEvents Operations professional Manager

Accrescent Group; San Diego (CA); On-site; USD 95,000 - 130,000; Full time

Job summary

Accrescent Group seeks an experienced Meetings/Events Operations Manager to lead day‑to‑day operations of a global program, drive event execution, and coordinate stakeholders across a fast-paced B2B environment. You will oversee logistics, tool configuration, and on-site support, while delivering post-event analytics and playbooks to guide teams.

The role includes cross-functional collaboration with Marketing, Product, and Sales, producing leadership-ready recaps and ensuring a smooth transition

Qualifications

• 4-5 years in meetings, events, or program management within a B2B enterprise software environment.
• Proven ability to step into an established program quickly and keep it running with minimal ramp-up.
• Strong analytical and reporting skills with the ability to turn data exports into clear insights and leadership-ready recaps.
• Experience configuring tools, direct operational setup, manage meeting requests, track attendee data, run reporting, and oversee event go-live with hands-on tools like Jifflenow/RainFocus.
• Experience coordinating event logistics, meeting space, and budgets.
• Highly organized and detail-oriented with the ability to manage multiple workstreams, stakeholders, and event timelines under pressure.
• Excellent written and verbal communication skills, with the ability to author clear enablement materials and program playbooks.
• Self-starter able to execute independently while aligning to the Program Lead's strategy and handing off work cleanly.
• Familiarity with Salesforce and Asana is a plus.
• Travel required to support on-site event execution.

Responsibilities

• Lead day-to-day operations of a global Meetings & Events program and manage event execution.
• Coordinate meeting-tool setup, QA, and scheduling; own intake, approvals, and real-time changes for Account Team meetings.
• Oversee venue logistics, space planning, attendee tracking, and on-site support at events worldwide.
• Produce post-event analytics and ROI reporting in partnership with Marketing Analytics.
• Create and maintain enablement materials and program communications for Sales, Marketing, and GTM teams.
• Manage handoffs to the incoming full-time Meetings Manager and document playbooks and operating standards.
• Collaborate with Marketing, Product, Sales, and Event Tech to surface risks and improve workflows.

Skills

Meeting Operations

Event Management

Program Management

Analytics

Tools

Jifflenow

RainFocus

Salesforce

Asana

Tableau

Job description

We're seeking an experienced Meetings/Events Operations professionalManager for our Clientto lead the day-to-day operations of a global Meetings at Events program, manage event execution, coordinate stakeholders, oversee meeting logistics, and ensure a smooth transition to the incoming full-time hire.

Job Description:

Key Responsibilities:

• Meeting Operations & Event Execution.
• Manage meeting-tool setup/go-live, QA and scheduling.
• Own meeting-request intake, triage, approvals, scheduling, and real-time changes for Account Team-Led meetings.
• Oversee venue logistics and space planning (room setup, signage, access, attendee tracking, food & beverage, etc.).
• Provide on-site support at events globally, and step in to cover additional events alongside the Program Lead and other contractors based on concurrent event volumes.

Reporting, Analytics & Outcomes: Produce post-event recaps and analytics that track performance against event and FY OKRs, partnering with Marketing Analytics on pipeline attribution and ROI reporting.

Enablement & Communications:

• Own the creation, maintenance, and distribution of enablement materials (Know Before You Go guides, cheat sheets, best practices, calendar) for Sales, Marketing, and Sales GTM teams.
• Own program communications, drafting field updates and bi-weekly progress reports for the Program Lead's review.
• Coordinate training sessions and office hours, serve as the escalation point for meeting-request and approval questions, and manage event Slack channel support/Q&A.

Program Management & Documentation:

• Maintain and author the substance of the Meetings-at-Events Playbook, process documentation, and operating standards across first- and third-party events.
• Act as the dedicated project manager for the Data + AI Summit (DAIS) planning meeting workstream, owning meeting notes, updates, and follow-ups, as support to the Program Lead.
• Partner cross-functionally with Marketing, Product, Sales, and Event Tech to coordinate logistics, surface risks and dependencies to the Program Lead, and translate lessons learned into improved workflows.
• Ensure a clean, well-documented handoff to the incoming full-time Meetings Manager at the end of the engagement.

Requirements:

• 4-5 years in meetings, events, or program management within a B2B enterprise software environment, including experience owning a program's day-to-day operations end-to-end.
• Proven ability to step into an established program quickly and keep it running with minimal ramp-up.
• Strong analytical and reporting skills, with the ability to turn data exports into clear insights and leadership-ready recaps (Google Sheets/Excel required; Tableau or AI/BI a plus).
• Proven ability to configure tools, direct operational setup, manage meeting requests, track attendee data, run reporting, and directly oversee event go-live (hands-on configuration experience with tools like Jifflenow and RainFocus is a plus).
• Experience coordinating event logistics, meeting space, and budgets.
• Highly organized and detail-oriented, with the ability to manage multiple workstreams, stakeholders, and event timelines accurately under pressure.
• Excellent written and verbal communication skills, with the ability to author clear enablement materials and program playbooks.
• Self-starter comfortable operating independently on execution while aligning to the Program Lead's strategy, and able to document and hand off work cleanly.
• Familiarity with Salesforce and Asana is a plus.
• May need to work "off hours" to align with regional teams in other timezones.
• Travel required to support on-site event execution.