Strategic Global Events Operations Lead

BCD Meetings & Events LLC; Northern, New York (KY, NY); Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Flexible Working

Room to Grow

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Job summary

BCD Meetings & Events is seeking a Global Operations Manager, Event Management to lead cross-functional teams and drive governance, reporting, and continuous improvement for a high-profile Financial Services account in New York.

Based in-office at the client’s New York headquarters, you will own KPI dashboards, budgets, and processes, partnering with leadership to ensure quality and compliance while advancing event delivery across global teams.

Qualifications

• 7+ years of progressive experience in leading event planning teams, event management, or a related field.
• Experience supporting Financial Services, enterprise, or other regulated industries where precision and professionalism matter.
• A background in event planning, meeting management, or event operations. People management is a must have for this role.
• Experience leading client-facing teams and building high-performing, accountable cultures.
• CMP or similar accreditation, plus experience across agencies, suppliers, or end clients.

Responsibilities

• Leading cross-functional teams and keeping complex workstreams moving in a fast-paced, deadline-driven Financial Services events environment. This is a leadership role with global reach.
• Building SOPs, governance frameworks, and operational controls that support quality, compliance, and consistency across event planning services.
• Turning data into action through KPI tracking, executive dashboards, and clear operational reporting
• Managing budgets, forecasting, and cost-saving initiatives with strong financial accuracy and business judgment
• Using Cvent and event technology tools to improve attendee experiences, reporting, and overall program delivery.

Skills

Leadership

Cross-functional teams

Governance

KPI tracking

Budgeting

Cvent

Event technology

Education

CMP accreditation

Tools

Cvent

Job description

BCD Meetings & Events is seeking a Global Operations Manager, Event Management to lead cross-functional teams and drive governance, reporting, and continuous improvement for a high-profile Financial Services account in New York.

Based in-office at the client’s New York headquarters, you will own KPI dashboards, budgets, and processes, partnering with leadership to ensure quality and compliance while advancing event delivery across global teams.