Global Events Operations Lead for Executive Experiences

ARMADA; San Francisco (CA); On-site; USD 132,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) and Roth 401(k)

Unlimited PTO

14 paid holidays

Job summary

Armada is seeking a Senior Events Operations Manager to lead the logistical, technical, and operational backbone of our global events portfolio from our San Francisco HQ. You will own end-to-end event execution, staffing, budgeting, and cross-functional collaboration with marketing, sales, and executives.

This hands-on, high-ownership role requires sharp project management, meticulous attention to detail, and the ability to scale programs while preserving quality across Americas, EMEA, and APAC.

Qualifications

• 8+ years in event operations, experiential production, or event marketing in a fast-paced B2B environment.
• Proven experience managing complex events end-to-end, including executive programs, conferences, field events, internal meetings, and multi-vendor productions.
• Exceptional project management skills with mastery of timelines, budgets, logistics, documentation, and cross-functional coordination.
• Experience managing agencies and vendors, including scopes of work, contracts, production schedules, invoices, and on-site teams.
• Strong financial discipline and comfort owning detailed budget tracking, forecasting, reconciliation, and procurement workflows.
• Clear, proactive communication style and the judgment to know when to solve independently and when to escalate.
• Ability to stay composed under pressure, shift priorities quickly, and maintain a high bar for detail and guest experience.
• Willingness to travel frequently, including internationally, and work early mornings, evenings, and weekends during event cycles.

Responsibilities

• Manage end-to-end operations for third-party conferences, owned experiences, field programs, executive engagements, and internal events.
• Build detailed workback plans, run-of-show documents, staffing plans, production schedules, and contingency plans.
• Oversee registration, attendee communications, F&B, AV, production, transportation, security, and on-site execution.
• Support executive and VIP logistics, which may include travel coordination, briefing materials, green rooms, rehearsals, handlers, and on-site movement.
• Serve as a calm, decisive on-site lead who anticipates issues, resolves them quickly, and protects the guest and executive experience.
• Build and maintain the operational systems that keep the global portfolio running: intake, briefs, approval workflows, calendars, templates, checklists, and service standards.
• Maintain a single source of truth for event dates, owners, budgets, milestones, executive participation, content needs, and cross-functional dependencies.
• Create scalable processes that ensure consistency across regions while allowing for local adaptation.
• Partner with Marketing Operations to improve event technology, registration systems, lead capture, data hygiene, integrations, and reporting workflows.
• Ensure systems and standards reflect Armada’s experiential expectations and support the broader experiential strategy.

Skills

Project management

Budget management

Vendor management

Cross-functional collaboration

Executive events

Event operations

Job description

Armada is seeking a Senior Events Operations Manager to lead the logistical, technical, and operational backbone of our global events portfolio from our San Francisco HQ. You will own end-to-end event execution, staffing, budgeting, and cross-functional collaboration with marketing, sales, and executives.

This hands-on, high-ownership role requires sharp project management, meticulous attention to detail, and the ability to scale programs while preserving quality across Americas, EMEA, and APAC.