Global Logistics Operations & Billing Specialist

Expeditors International; California; Hybrid; USD 30.000 - 41.000; Vollzeit

Benefits dieser Stelle

Paid Vacation

Holidays

Flexible Days

Paid Sick Time

401(k) with employer match

Employee Stock Purchase Plan (ESPP)

Health Savings Account (HSA)

Life and Disability Insurance

Paid Parental Leave

Dependent Care FSA

Employee Assistance Program (EAP)

Learning & Development Program

Educational Assistance and Reimburs e

Zusammenfassung

Expeditors is seeking a dedicated team member in California to ensure smooth shipment processes, accurate data entry, and proactive client communication. You will track shipments, support billing accuracy, and uphold SOPs and KPIs while representing Expeditors to customers and partners.

The role requires proficiency with mainframe software, 10-key by touch, and strong export compliance knowledge. Local applicants only; excellent benefits are provided.

Qualifikationen

• Fully proficient with various software applications (mainframe systems).
• 10-key by touch.
• Displayed ability to work independently with minimal supervision.
• Ability to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement.
• Functions efficiently in a high stress environment.
• Will ing to work overtime
• An intimate understanding of Export Compliance
• Certifications including: Certified Export Clearance Specialist, Dangerous Goods – Ground and Air, IATA/FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementation

Aufgaben

• Ensure smooth and timely shipment process flow
• Ensure accurate and timely data entry into our operational system based on defined metrics
• Track and trace shipments
• Provide proactive and clear communication to internal and external customers
• Ensure accurate and timely client billing, including dispute resolution
• Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
• Ensure compliance to company policies and external regulations
• Complete cross training in order to support team coverage
• Professionally represent Expeditors to our customers, service providers, and government agencies
• Review files and complete billing with accuracy and timeliness
• Review invoices and send charges
• Manage destination charges and special billing procedures (e.g., White Glove)
• Post financial transactions promptly
• Monitor accounting and billing reports
• Ensure files are settled and closed out properly
• Ensure billing meets internal billing standards and KPIs
• Support audit readiness through proper documentation and accuracy
• Monitor service provider billing sheets
• Escalate billing discrepancies and exceptions

Kenntnisse

10-key by touch

Independence

Overtime willingness

Export compliance knowledge

Mainframe systems experience

Tools

Mainframe software

Jobbeschreibung

Expeditors is seeking a dedicated team member in California to ensure smooth shipment processes, accurate data entry, and proactive client communication. You will track shipments, support billing accuracy, and uphold SOPs and KPIs while representing Expeditors to customers and partners.

The role requires proficiency with mainframe software, 10-key by touch, and strong export compliance knowledge. Local applicants only; excellent benefits are provided.