Global Logistics Key Account Lead – Growth & Retention

Toll Group; United States; In loco; USD 99.000 - 121.000; Tempo pieno

Descrizione del lavoro

Toll Group is hiring a Sr. Operational Key Account Manager in the United States to lead a portfolio of strategic freight forwarding accounts.

You will drive growth, manage senior-level relationships, and ensure profitable service delivery across regional and global scales. Responsibilities include developing account strategies, coordinating with operations and product teams, and delivering timely CRM data and reporting to guide decisions.

Competenze

• Bachelor’s degree in Business, Supply Chain, Logistics or related field.
• 5+ years in freight forwarding, logistics, or account management.
• Strong ability to manage complex customer relationships and drive growth.
• Excellent communication, influencing, and stakeholder management skills.
• Proficiency in PowerPoint, Excel and CRM platforms (e.g., Salesforce).

Mansioni

• Lead strategic development for defined accounts and drive revenue growth.
• Maintain executive-level relationships with key stakeholders.
• Ensure KPIs and SLAs through regular business reviews.
• Coordinate with functions to deliver profitable service and onboarding of new lanes.
• Provide data insights and reporting for regional/global leadership.

Conoscenze

Freight forwarding

Logistics

Account management

Strategic growth

PowerPoint

Excel

Formazione

Bachelor's degree in Business, Supply Chain, Logistics

Strumenti

Salesforce

Descrizione del lavoro

Toll Group is hiring a Sr. Operational Key Account Manager in the United States to lead a portfolio of strategic freight forwarding accounts.

You will drive growth, manage senior-level relationships, and ensure profitable service delivery across regional and global scales. Responsibilities include developing account strategies, coordinating with operations and product teams, and delivering timely CRM data and reporting to guide decisions.