Global Key Account Specialist - Freight & Logistics

AIT Worldwide Logistics; Secaucus (NJ); On-site; USD 38,000 - 53,000; Full time

Job summary

AIT Worldwide Logistics is seeking a Key Account Specialist I to manage a range of global operational duties including quoting, tracking & tracing, vendor/agent relations, problem resolution, and high-level customer service. Special expertise in international air operations and QMS compliance is valued.

The role requires experience in international operations, strong communication, and meticulous attention to detail, ensuring timely and accurate delivery for key accounts in a fast-paced

Qualifications

• Less than 1 year of relevant freight forwarding experience.
• 3+ years of experience preferred.
• Experience in international operations required.
• Experience with CargoWise or similar systems preferred.

Responsibilities

• Shipment tracking, routing and documentation for international shipments.
• Act as primary contact for designated customers and projects.
• Provide freight quoting and transportation coordination across domestic and international lanes.
• Respond to emails and calls promptly to maintain service levels.
• Ensure on-time performance and correct defect coding.

Skills

Proactive problem solving

Oral and written communication

Attention to detail

Fast-paced environment adaptability

Education

Some College/Associate's Degree or equivalent

Tools

CargoWise

Microsoft Office

Job description

AIT Worldwide Logistics is seeking a Key Account Specialist I to manage a range of global operational duties including quoting, tracking & tracing, vendor/agent relations, problem resolution, and high-level customer service. Special expertise in international air operations and QMS compliance is valued.

The role requires experience in international operations, strong communication, and meticulous attention to detail, ensuring timely and accurate delivery for key accounts in a fast-paced