Global Key Account Manager - Hybrid | International Freight

People Freight | Freight Forwarding & Logistics Recruitment Specialists; Bensenville (IL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus opportunity

Hybrid working environment

Opportunity to manage high-value intl.

Job summary

People Freight | Freight Forwarding & Logistics Recruitment Specialists is seeking an International Key Account Manager in Bensenville, IL, with a hybrid schedule. You will own a portfolio of international freight accounts, coordinating with operations and internal teams to meet service levels and grow revenue.

The role requires 5+ years in international freight, strong relationship-building, and proficiency with freight software such as CargoWise.

Qualifications

• 5+ years in international freight forwarding/logistics.
• Experience managing key accounts.
• Strong knowledge of international air and ocean freight.
• Experience with customers, carriers and operations teams.
• Familiarity with freight software such as CargoWise is preferred.

Responsibilities

• Manage and develop relationships with a portfolio of international freight customers.
• Serve as the primary point of contact for strategic accounts.
• Oversee international air and ocean freight activity.
• Coordinate with operations, sales, carriers, overseas offices and customers.
• Monitor account performance, shipments, service levels, and satisfaction.
• Identify opportunities to increase revenue and expand services.
• Prepare account reviews and business development opportunities.
• Assist with pricing, quotations, and proposals as required.
• Address customer concerns and implement solutions.
• Develop understanding of each customer's supply chain and logistics needs.
• Maintain accurate account records and reporting.

Skills

Key account management

Negotiation

Communication

Problem solving

Tools

CargoWise

TMS

Job description

People Freight | Freight Forwarding & Logistics Recruitment Specialists is seeking an International Key Account Manager in Bensenville, IL, with a hybrid schedule. You will own a portfolio of international freight accounts, coordinating with operations and internal teams to meet service levels and grow revenue.

The role requires 5+ years in international freight, strong relationship-building, and proficiency with freight software such as CargoWise.