Global Freight Account Manager | Growth & Relationships

Phoenix International Freight Services, Inc.; Itasca (IL); Híbrido; USD 65 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, Vision, Dental, EAP, Life

401k after 90 days, 6% match

Hybrid work schedule after 90 days

Competitive earnings

Resumo da oferta

Phoenix International Freight Services, Inc. is seeking an Mid/Associate level Account Manager to cultivate and grow key customer relationships in the logistics sector. You will represent a full portfolio of freight forwarding services, manage pricing discussions, and coordinate onboarding for new accounts.

The role emphasizes proactive problem-solving, detailed account knowledge, and strong customer communication. A hybrid work schedule may be available after an initial 90-day period.

Qualificações

• Bachelor's degree required or preferred
• 4–5 years freight forwarding experience required
• CargoWise (CW1) experience preferred
• Strong verbal, written, and presentation skills
• Proven ability to build and maintain customer relationships

Responsabilidades

• Develop account relationships with contacts at multiple levels within customer organizations
• Identify opportunities to further develop accounts by selling Phoenix's portfolio of services
• Collaborate with sales team to develop pricing strategies and win new business
• Manage customer expectations and communicate Phoenix's capabilities
• Lead regular business reviews and customer meetings
• Coordinate new account implementation and onboarding
• Maintain deep knowledge of customer supply chains and requirements
• Act as escalation point to drive corrective actions
• Prepare customer reports and tariffs as needed

Conhecimentos

Bachelor's degree

Freight forwarding experience

CW1 CargoWise experience

Excellent communication

Sales/customer service oriented

Formação académica

Bachelor's degree

Ferramentas

CargoWise CW1

Descrição da oferta de emprego

Phoenix International Freight Services, Inc. is seeking an Mid/Associate level Account Manager to cultivate and grow key customer relationships in the logistics sector. You will represent a full portfolio of freight forwarding services, manage pricing discussions, and coordinate onboarding for new accounts.

The role emphasizes proactive problem-solving, detailed account knowledge, and strong customer communication. A hybrid work schedule may be available after an initial 90-day period.