Remote IT Desktop Support Specialist (Windows & Mac)

Military, Veterans and Diverse Job Seekers

San Diego (CA)

Remote

USD 34,000 - 36,000

Full time

2 days ago
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Job summary

Military, Veterans and Diverse Job Seekers is seeking an IT Desktop Support Technician (Remote) to provide frontline technical support for Windows 10/11 and Mac OS environments. The role is remote with a day shift and Monday–Friday schedule, 8-hour shifts, and requires 1 year of help desk/desktop support experience.

Active Directory and Office 365 experience are preferred, along with familiarity with common ticketing and call-tracking systems.

Qualifications

  • 1 year help desk/desktop support experience preferred.
  • Familiarity with Windows and Mac OS environments.
  • Experience with Active Directory and Office365.
  • Experience with ticketing and call tracking systems.

Skills

Windows admin
Troubleshooting
Mac OS basics

Tools

Active Directory
Office365
Ticketing System
Call Tracking System

Job description

Military, Veterans and Diverse Job Seekers is seeking an IT Desktop Support Technician (Remote) to provide frontline technical support for Windows 10/11 and Mac OS environments. The role is remote with a day shift and Monday–Friday schedule, 8-hour shifts, and requires 1 year of help desk/desktop support experience.

Active Directory and Office 365 experience are preferred, along with familiarity with common ticketing and call-tracking systems.

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