Global IT Support Engineer — Automation & IAM

Twelve Labs

San Francisco (CA)

On-site

USD 95,000 - 135,000

Full time

6 days ago
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Benefits offered by this job

Health benefits
Flexible PTO
Wellness stipend
L&D stipend
Global offices SF/Seoul
Visa support
Transport stipend
Lunch & dinner onsite

Job summary

TwelveLabs in San Francisco is seeking an IT Support Engineer to build, operate, and scale the internal technology systems that keep our global workforce productive and secure.

You will own onboarding, offboarding, device provisioning, role changes, and access workflows, collaborating with Security, People, Legal & Compliance, Finance, and Engineering to support access and endpoints across a cloud-first environment.

Qualifications

  • 4+ years of IT engineering, systems administration, or corporate IT experience.

Responsibilities

  • Serve as a primary contact for employee technology issues across hardware, OS, identity, networking, SaaS, and infrastructure.

Skills

macOS
Windows
Okta
Google Workspace
IAM
MDM
Python
Bash
PowerShell
Go
APIs
SOC 2
ISO 27001
NIST 800-171
GDPR
RBAC/ABAC

Tools

Kandji
Jamf
Intune
Okta
Google Workspace Admin
AWS
GCP
Azure

Job description

TwelveLabs in San Francisco is seeking an IT Support Engineer to build, operate, and scale the internal technology systems that keep our global workforce productive and secure.

You will own onboarding, offboarding, device provisioning, role changes, and access workflows, collaborating with Security, People, Legal & Compliance, Finance, and Engineering to support access and endpoints across a cloud-first environment.

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