Global IT Operations Manager, 24/7 Support

Amazon; Hebron Estates (KY); Presencial; USD 117 000 - 160 000; Tempo integral

Resumo da oferta

Amazon is seeking an IT Operations Manager to lead a team of IT professionals across multiple facilities in the United States. You will drive innovative technical support for Amazon’s Operations teams that fulfill customer promises millions of times daily, while maintaining a secure, scalable infrastructure.

In this role, you will work with C-level stakeholders and cross-functional groups, oversee infrastructure builds for new facilities, and ensure SLA targets are met through effective

Qualificações

• 5+ years of developing a team of technical professionals across multiple locations experience
• 2+ years of leading technology teams as a information technology operations manager experience
• Bachelor's degree, or 4+ years of professional or military experience
• Knowledge of Linux or Unix systems administration
• Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
• Experience in a 24x7 operational services or support environment

Responsabilidades

• Lead IT operations teams across multiple locations.
• Ensure 24x7 operational support and service levels.
• Collaborate with executives and stakeholders to align IT with business goals.
• Plan, organize, schedule, and supervise day-to-day technical support activities.

Conhecimentos

Team leadership

Linux/Unix

Stakeholder communication

24x7 operations

Cross-functional collaboration

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Amazon is seeking an IT Operations Manager to lead a team of IT professionals across multiple facilities in the United States. You will drive innovative technical support for Amazon’s Operations teams that fulfill customer promises millions of times daily, while maintaining a secure, scalable infrastructure.

In this role, you will work with C-level stakeholders and cross-functional groups, oversee infrastructure builds for new facilities, and ensure SLA targets are met through effective