Global IT Operations Lead - Fulfillment Tech

Amazon; Springdale (OH); On-site; USD 117,000 - 160,000; Full time

Benefits offered by this job

Health insurance

RSUs

Parental leave

Job summary

Amazon.com Services LLC is seeking an experienced IT Operations Manager to lead a cross-location team delivering innovative technical support to Amazon Operations. You will manage IT infrastructure with redundant core systems and collaborate with human and robotic assets to keep fulfillment centers running smoothly.

The role requires 5+ years leading tech teams, strong Linux/Unix knowledge, and a Bachelor’s degree or 4+ years of professional/military experience.

Qualifications

• 5+ years leading tech teams across multiple locations.
• Experience in 24x7 operational services.
• Knowledge of Linux/Unix systems administration.
• Bachelor's degree or 4+ years of experience.

Responsibilities

• Hire, train, and develop IT professionals across facilities.
• Support safety programs and OSHA compliance.
• Provide technical assistance for IT solutions improvement.
• Maintain positive relationships with partners and staff.
• Lead infrastructure builds in new facilities.
• Schedule and supervise day-to-day IT support activities.

Skills

Team leadership

IT operations

Stakeholder comms

24x7 operations

Linux/Unix

Education

Bachelor's degree or 4+ years experience

Tools

System management tools

Client/server environments

Job description

Amazon.com Services LLC is seeking an experienced IT Operations Manager to lead a cross-location team delivering innovative technical support to Amazon Operations. You will manage IT infrastructure with redundant core systems and collaborate with human and robotic assets to keep fulfillment centers running smoothly.

The role requires 5+ years leading tech teams, strong Linux/Unix knowledge, and a Bachelor’s degree or 4+ years of professional/military experience.