Global Insurance Ops Leader — Policy & Automation

BHSI; Boston (MA); On-site; USD 180,000 - 210,000; Full time

Benefits offered by this job

Health benefits

Disability Insurance

Life Insurance

401(k) plan

Paid time off

Tuition reimbursement

Parental leave

Job summary

Berkshire Hathaway Specialty Insurance (BHSI) in Boston is seeking an experienced insurance operations leader to join as Vice President, Global Operations. The role focuses on leading process growth, standardization, efficiency, and automation across global policy lifecycles and North America region.

The successful candidate will partner with underwriting leadership, manage cross-functional teams, drive data governance, regulatory reporting, and service delivery, and lead a onshore team within a

Qualifications

• Minimum of 15 years of experience in commercial insurance industry operations.
• Experience managing insurance policy lifecycle processes.
• Proven proficiency in contributing to strategic outcomes.
• Demonstrated ability to identify opportunities for improvement and to influence change.

Responsibilities

• Process Governance: Oversee global underwriting pre-bound and bound policy lifecycle processes.
• Process Improvement: Expand automation and use of AI to improve efficiency.
• Stakeholder Engagement: Lead Operations for North America underwriting region.
• Data Governance: Own system of record for party data and data integrity.
• Regulatory Reporting Oversight: Manage global/regional reporting processes and automation.
• Functional Lead: Ensure policy administration systems support strategic objectives.
• People Leadership: Lead onshore team and vendor relationships.

Skills

15+ years exp

Job description

Berkshire Hathaway Specialty Insurance (BHSI) in Boston is seeking an experienced insurance operations leader to join as Vice President, Global Operations. The role focuses on leading process growth, standardization, efficiency, and automation across global policy lifecycles and North America region.

The successful candidate will partner with underwriting leadership, manage cross-functional teams, drive data governance, regulatory reporting, and service delivery, and lead a onshore team within a