Global Inside Sales & Customer Care Specialist

Automatic Data Processing, Inc.; Addison (IL); On-site; USD 24,000 - 28,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a full-time Clerical Sales Support specialist at our Addison, IL site. The role focuses on providing sales support and handling customer inquiries to help achieve sales objectives.

Responsibilities include managing accounts, updating SOPs, coordinating shipments, and assisting with invoicing and credit terms. The position requires 2–3 years of related experience and an Associate’s degree or equivalent. Office software skills are essential.

Qualifications

• Associate’s degree or equivalent combination of education and experience.
• Must have between two and three years of previous experience in a similar position.
• Proficiency with Windows OS and MS Office and general office equipment.

Responsibilities

• Supports the sales staff and assists with new accounts and updating current accounts/SOPs.
• Handles inquiries by phone, facsimile and e-mail and provides quotations and rates to customers and branches.
• Monitors shipment status and coordinates between customers and vendor services to ensure smooth operations.
• Assists with invoicing operations and maintains credit terms for customers as per policy.

Skills

Analysis

Attention to Detail

Communication

Customer Service

Negotiations

Problem-solving

Teamwork

Education

Associate’s degree

2–3 years experience

Tools

Windows OS

MS Office

Job description

Automatic Data Processing, Inc. is seeking a full-time Clerical Sales Support specialist at our Addison, IL site. The role focuses on providing sales support and handling customer inquiries to help achieve sales objectives.

Responsibilities include managing accounts, updating SOPs, coordinating shipments, and assisting with invoicing and credit terms. The position requires 2–3 years of related experience and an Associate’s degree or equivalent. Office software skills are essential.