Customer Service & Sales Admin (ERP/CRM)

Automatic Data Processing, Inc.; Anaheim (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

Automatic Data Processing, Inc. in Anaheim, CA is hiring a Customer Services Representative I to support sales staff by handling quotes, orders, and CRM/ERP data entry. The role emphasizes customer communication and accurate documentation.

The position requires at least 2 years of sales experience, strong communication skills, attention to detail, and reliability. Full-time on-site work with standard benefits is offered.

Qualifications

• Minimum 2 years of sales experience.
• Willingness to learn and receive instruction.

Responsibilities

• Maintain active communications with customers and co-workers regarding sales opportunities and status reports. Document communications within CRM.
• Ensure project quotes or proposals are processed within the CRM in a timely manner while being professional, accurate and meeting customer specifications.
• Verify customer-approved quotes are signed and accompanied with company terms and conditions.
• Verify orders are processed timely and accurately within the ERP system.
• Understanding and being familiar with fabricated ductile iron and pump product components, coatings, specifications, and industry standards.

Skills

Sales experience

Strong communication

Attention to detail

Organizational skills

Team player

Punctual & reliable

Tools

ERP Software

Microsoft Office

Job description

Automatic Data Processing, Inc. in Anaheim, CA is hiring a Customer Services Representative I to support sales staff by handling quotes, orders, and CRM/ERP data entry. The role emphasizes customer communication and accurate documentation.

The position requires at least 2 years of sales experience, strong communication skills, attention to detail, and reliability. Full-time on-site work with standard benefits is offered.