Global Import Operations Specialist (Hybrid)

Priority Worldwide Pty Ltd; Baltimore (MD); Vor Ort; USD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Hybrid work arrangement

PTO & personal days

529 college savings plan

Zusammenfassung

Priority Worldwide is seeking an Import Operations Agent in Hanover, MD or Los Angeles, CA. You will process import shipments, manage customs entries, and coordinate with overseas partners to ensure on-time, compliant deliveries.

The role emphasizes strong customer service, documentation, and proactive issue resolution. The ideal candidate has at least 1 year in freight forwarding imports, knowledge of customs regulations, and proficiency with CargoWise, MS Office, and MS Teams.

Qualifikationen

• 1 year of experience in freight forwarding imports.
• Knowledge of customs regulations, tariffs, and classifications.
• Strong computer skills and ability to work with digital systems.

Aufgaben

• Process import shipments and customs entries accurately and efficiently.
• Handle international shipments from start to finish (A–Z).
• Coordinate with overseas partners and clients to ensure on-time deliveries.
• Maintain daily communication and updates for internal teams and customers.
• Support compliance with Customs, Bonded Warehouse, and CTPAT requirements.
• Prepare quotes, manage documentation, and maintain vendor relationships.
• Manage high volumes of emails and phone calls with professionalism and urgency.
• Deliver strong customer service and contribute to a positive team culture.
• Ensure accurate shipment documentation and updates.
• Monitor shipments and proactively resolve transit issues.

Kenntnisse

Freight forwarding

Customer service

Communication

Problem solving

Team player

Tools

CargoWise

Microsoft Office

Microsoft Teams

Jobbeschreibung

Priority Worldwide is seeking an Import Operations Agent in Hanover, MD or Los Angeles, CA. You will process import shipments, manage customs entries, and coordinate with overseas partners to ensure on-time, compliant deliveries.

The role emphasizes strong customer service, documentation, and proactive issue resolution. The ideal candidate has at least 1 year in freight forwarding imports, knowledge of customs regulations, and proficiency with CargoWise, MS Office, and MS Teams.