Hybrid Global Import Operations Specialist

Priority Worldwide Pty Ltd; Northern (KY); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO & personal days

Hybrid work flexibility

Quarterly bonus

529 plan & retirement

Life insurance

Mental health protection

Identity theft protection

Job summary

Priority Worldwide is seeking an Import Operations Agent to join our global logistics team in the United States. You’ll manage shipments, handle customs entries, and ensure a superior customer experience across international flows.

You’ll learn from seasoned professionals, collaborate across departments, and gain expertise in CargoWise, compliance requirements, and end-to-end import processes. This role offers growth opportunities within our network and a commitment to ongoing training.

Qualifications

• 1 year of freight forwarding experience.
• Understanding of customs regulations, tariffs, and classifications.
• Proficiency with CargoWise, Microsoft Office, and Microsoft Teams.
• Excellent communication, organization, and problem-solving skills.
• Eagerness to learn and grow within a global logistics environment.

Responsibilities

• Process import shipments and customs entries accurately.
• Handle international shipments from start to finish.
• Coordinate with overseas partners to ensure on-time deliveries.
• Maintain daily updates for internal teams and customers.
• Support compliance with Customs, Bonded Warehouse, and CTPAT requirements.
• Prepare quotes, manage documentation, and maintain vendor relationships.
• Deliver excellent customer service and contribute to team culture.

Skills

1 year experience

customs regulations

CargoWise

Microsoft Office

Microsoft Teams

communication

problem-solving

Tools

CargoWise

Microsoft Office

Microsoft Teams

Job description

Priority Worldwide is seeking an Import Operations Agent to join our global logistics team in the United States. You’ll manage shipments, handle customs entries, and ensure a superior customer experience across international flows.

You’ll learn from seasoned professionals, collaborate across departments, and gain expertise in CargoWise, compliance requirements, and end-to-end import processes. This role offers growth opportunities within our network and a commitment to ongoing training.