Global Import Coordinator — Freight Logistics Pro

Janel Group; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Janel Group is seeking an Import Coordinator to join our team. If you’re a high-energy, focused freight forwarding professional who wants to continue building your freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk!

As an Import Coordinator, you will coordinate inbound shipments with overseas agents, carriers, and customers, track shipments, maintain records, and resolve issues with a strong customer focus.

Qualifications

• Degree in Logistics or Supply Chain Management preferred.
• 3+ years of freight forwarding, logistics, transportation, or domestic distribution experience preferred.
• Knowledge of customs entries required.
• Microsoft Suite experience preferred.
• Cargowise software experience preferred.

Responsibilities

• Coordinate inbound shipments with overseas agents, carriers, and customers, including domestic operations.
• Track shipments from departure through final delivery and maintain records in internal systems.
• Proactively resolve logistics and transportation issues with a strong customer-focused approach.
• Communicate shipment status, updates, delays, and ETAs to customers for full visibility and satisfaction.
• Create and monitor exception reports in a timely and consistent manner.
• Collect required documentation, verify charges, and support billing accuracy.
• Ensure compliance with company procedures and basic import regulations.

Education

Degree in Logistics or Supply Chain Management

Tools

Microsoft Suite

Cargowise

Job description

Janel Group is seeking an Import Coordinator to join our team. If you’re a high-energy, focused freight forwarding professional who wants to continue building your freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk!

As an Import Coordinator, you will coordinate inbound shipments with overseas agents, carriers, and customers, track shipments, maintain records, and resolve issues with a strong customer focus.