Global Head of Solutions Architecture & AI GTM

Socket.dev; Seattle (WA); On-site; USD 201,000 - 272,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Senior Specialist SA to lead a worldwide team of Specialist SAs in Seattle and own hiring, development, and the CDS technical GTM strategy for SES and End User Messaging.

You will shape the CDS vision for conversational AI, partner with Product Marketing, Sales and Partners, and build an operating rhythm that makes SA impact visible to leadership.

Qualifications

• Bachelor's degree in a relevant field or equivalent work experience.
• 7+ years of design, implementation, or consulting experience with distributed applications or cloud technologies.
• 3+ years of people-management experience leading technical teams (Solutions Architects, engineers, or equivalent).
• Experience developing strategies that influence leadership decisions at the organizational level.
• Experience with cloud architecture and one or more communication / customer-engagement domains (messaging, email, CPaaS, or marketing technology).

Responsibilities

• Lead, coach, and grow a worldwide team of Specialist SAs; own hiring, performance, development, and promotion readiness.
• Own and lead key business and technical initiatives — define and execute the CDS technical GTM strategy, launch adoption programs, and drive measurable revenue outcomes.
• Set the technical bar for customer engagements: architecture reviews, proofs of concept, migrations, and scaled enablement for SES and End User Messaging.
• Leverage AI and data to identify patterns across the customer base and build scalable solutions (playbooks, automation, reference architectures) that help account teams and customers get to outcomes faster.
• Collaborate across Product Marketing, Sales, Partner Teams, Business Development, and Business Operations to accelerate the sales cycle.
• Represent customer needs in product roadmaps and drive prioritized feature requests to CDS service teams.
• Help shape the CDS vision for conversational and agentic AI — identifying how intelligent agents and AI‑driven workflows can transform how customers communicate across channels, and guiding the SA team to bring those capabilities to life for customers.
• Build the team’s operating rhythm — adoption tracking, technical win/loss reviews, and clear mechanisms that make the impact of SA work visible to leadership and service teams.

Skills

Leadership and people management

GTM strategy and execution

Cloud architecture and migrations

AI and data-driven solutions

Cross-functional collaboration

Technical mentoring

Education

Bachelor's degree or equivalent

Tools

Amazon SES

AWS End User Messaging

Job description

Amazon Web Services (AWS) is seeking a Senior Specialist SA to lead a worldwide team of Specialist SAs in Seattle and own hiring, development, and the CDS technical GTM strategy for SES and End User Messaging.

You will shape the CDS vision for conversational AI, partner with Product Marketing, Sales and Partners, and build an operating rhythm that makes SA impact visible to leadership.