Global GSOC Ops Leader – 24/7 Security | Austin

Securitas, Inc.; Austin (TX); On-site; USD 65,000 - 70,000; Full time

Job summary

Securitas USA in Austin, TX is seeking a GSOC Operations Manager to run a 24/7 global security operation, protecting people, assets, and reputation across AMER/EMEA regions. This hands-on leadership role oversees a high‑performing team, shapes strategy, and assumes day‑to‑day responsibility for mission‑critical GSOC performance.

You will work with senior client stakeholders and internal leaders, turning data and incidents into actionable improvements while ensuring SLAs and rigorous reporting.

Qualifications

• High School Diploma required.
• Bachelor’s degree preferred.
• CPR/AED/First Aid certification preferred.

Responsibilities

• Lead a 24/7 global GSOC operation, protecting people and assets.
• Manage a high-performing team and drive continuous improvement.
• Collaborate with client stakeholders and internal leaders.
• Develop and implement SOPs and best practices.
• Provide regular reporting to leadership and clients.

Skills

Leadership

Communication

Time management

Problem solving

Education

High School Diploma

Bachelor’s degree

CPR/AED/First Aid certification

Tools

Microsoft Office

Security operations platforms

Job description

Securitas USA in Austin, TX is seeking a GSOC Operations Manager to run a 24/7 global security operation, protecting people, assets, and reputation across AMER/EMEA regions. This hands-on leadership role oversees a high‑performing team, shapes strategy, and assumes day‑to‑day responsibility for mission‑critical GSOC performance.

You will work with senior client stakeholders and internal leaders, turning data and incidents into actionable improvements while ensuring SLAs and rigorous reporting.