Global Field Service Tech: Equipment Lifecycle Upgrades

Fmh-Conveyors

Philadelphia (Philadelphia County)

On-site

USD 70,000 - 90,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Job summary

FMH Conveyors is seeking a Field Service Technician within Lifecycle Services to support total equipment lifecycle management. You will install, commission, perform preventive maintenance, audits, and training at customer sites, while diagnosing and repairing mechanical/electrical systems and configuring PLCs and servo drives.

The role requires 3+ years of field experience, an engineering or technical degree, and a valid driver's license with ability to travel up to 80%.

Qualifications

AAS or BS in Mechatronics, EE, EET, EECS, or Industrial Electronics is desired.
3 years’ experience with solid knowledge and interaction of mechanical, electrical, pneumatic components, and HMI
3 years’ experience diagnosing, troubleshooting, emergency service and repairing electronics and mechanical machine problems in the field
AB CompactLogix PLC and RSLogix500/5000 programming experience including minor modifications to PLC programs, and accessing networks through PLC to troubleshoot issues, download and unload programs.
Interpret complex technical information involving mechanics and electronics, including schematics
Variable Frequency Drive (VFD) parameter configuration and Servo drives and motors configurations
Valid drivers’ license and ability to qualify for a US passport

Responsibilities

Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, preventive maintenance, audits, retrofits, and training services
Perform mechanical and electrical modifications including PLC programs and servo drive configuration
Conduct site visit meetings with customer contacts to include explanation of job scope and work completed and conduct training with customer’s personnel to ensure understanding of the sequence of operations, proper functionality, and general maintenance of equipment
Achieve service delivery goals including response time, first time fix, and customer satisfaction rates
Communicate effectively with field service management and internal service support team to efficiently resolve customer issues
Provide equipment reliability feedback to quality engineering and collaborate on improvements
Comply to industry, company, and customer safe working practices
Ensure paperwork, timesheets, CRM entries, expenses, and other paperwork functions are done promptly, on time and to a high quality.
Periodically perform technical support, final assurance, or other duties at Lifecycle Services headquarters