Mechatronics Field Service Engineer - 80% Travel

FMH Conveyors; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Educational assistance program

Paid holidays and paid time off

Volunteer opportunities

Job summary

FMH Conveyors is seeking a Field Service Technician in a Lifecycle Services role. You will travel to customer sites to perform installations, repairs, and preventive maintenance, while driving reliability improvements across OEM equipment.

The position requires hydraulic/mechanical and electrical problem solving, PLC and servo drive work, and strong communication with customers to ensure successful outcomes.

Qualifications

• AAS or BS in Mechatronics, EE, EET, EECS, or Industrial Electronics is desired.
• 3 years of experience with mechanical, electrical, pneumatic components and HMI.
• 3 years of field service experience—diagnosing, troubleshooting, and repairing electronics and machinery.
• AB CompactLogix PLC and RSLogix500/5000 programming experience with small PLC modifications.
• Ability to interpret complex mechanical/electrical schematics and networks.
• Experience configuring VFDs and servo motors.
• Valid driver's license and ability to obtain US passport.

Responsibilities

• Conduct field service calls for installation, commissioning, emergency repair, preventive maintenance, audits, retrofits, and training.
• Perform mechanical and electrical modifications including PLC programs and servo drive configuration.
• Lead site meetings with customer contacts to explain scope and completed work; train customer personnel for proper operation and maintenance.
• Aim for high service delivery metrics: fast response, first-time fix, and high customer satisfaction.
• Communicate with field service management and internal support to resolve issues efficiently.
• Provide reliability feedback to quality engineering and collaborate on improvements.
• Adhere to industry, company, and customer safety practices; maintain accurate paperwork and CRM entries.
• Periodically support Lifecycle Services headquarters with technical tasks.

Skills

Mechanical experience

Electrical troubleshooting

Interpreting schematics

VFD configuration

Servo drive configuration

PLC troubleshooting

Education

AAS or BS in Mechatronics / EE / EET / EECS / Industrial Electronics

Tools

AB CompactLogix PLC

RSLogix500/5000

HMI interfaces

Job description

FMH Conveyors is seeking a Field Service Technician in a Lifecycle Services role. You will travel to customer sites to perform installations, repairs, and preventive maintenance, while driving reliability improvements across OEM equipment.

The position requires hydraulic/mechanical and electrical problem solving, PLC and servo drive work, and strong communication with customers to ensure successful outcomes.