Global Field Service Ops Leader - Telecom Solutions

Mitel; Boise (ID); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Affordable medical, dental, vision insurance

Matching 401(k) plan

Paid time off

Employee Assistance Program

Job summary

Mitel in Boise, Idaho, is seeking an Operations Manager to oversee installation and service processes. You will lead a team to ensure customer satisfaction and meet financial objectives.

The ideal candidate will have strong organizational skills, advanced knowledge of VOIP solutions, and experience in personnel management. Mitel offers a comprehensive benefits package including medical, dental, and a 401(k) plan.

Qualifications

• Exceptional organizational skills required.
• Strong written and verbal communication skills.
• Advanced knowledge of VOIP telecommunications solutions.

Responsibilities

• Direct and oversee installation, service, and support processes.
• Manage customer satisfaction and financial goals.
• Lead technical and support personnel effectively.

Skills

Organizational skills

Communication skills

Telecommunications knowledge

Project management

Education

College degree or equivalent experience

Job description

Mitel in Boise, Idaho, is seeking an Operations Manager to oversee installation and service processes. You will lead a team to ensure customer satisfaction and meet financial objectives.

The ideal candidate will have strong organizational skills, advanced knowledge of VOIP solutions, and experience in personnel management. Mitel offers a comprehensive benefits package including medical, dental, and a 401(k) plan.