Global Experience Design Executive Director

J.P. Morgan; New York (NY); On-site; USD 200,000 - 350,000; Full time

Job summary

J.P. Morgan is seeking an Experience Design Executive Director to guide a global team in shaping our user journey across digital experiences.

You will set quality benchmarks, drive asset delivery, and influence product initiatives with a strong focus on inclusive design and accessibility. You will advise senior leadership on interaction design, information architecture, and emerging AI technologies, fostering collaboration across multidisciplinary teams to deliver differentiated, user-centered

Qualifications

• 7+ years in user experience design with leadership experience.
• Proven track record mentoring diverse design teams.
• Strong knowledge of inclusive design and accessibility guidelines.
• Ability to translate product needs into user-centered strategies.
• Experience advising senior leadership on design directions.

Responsibilities

• Develop and implement UX strategies aligned with business goals.
• Lead and inspire a team of experience designers across disciplines.
• Stay current with industry trends, accessibility standards, and new tech.
• Incorporate insights from metrics to optimize experiences for diverse users.

Skills

UX design leadership

Mentorship

Inclusive design

AI/ML awareness

Design strategy

Stakeholder influence

Data-informed design

Tools

HTML

CSS

React

Job description

J.P. Morgan is seeking an Experience Design Executive Director to guide a global team in shaping our user journey across digital experiences.

You will set quality benchmarks, drive asset delivery, and influence product initiatives with a strong focus on inclusive design and accessibility. You will advise senior leadership on interaction design, information architecture, and emerging AI technologies, fostering collaboration across multidisciplinary teams to deliver differentiated, user-centered