Global Entity Delivery Lead

GoGlobal; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

GoGlobal is seeking an EMT Manager to lead front-line delivery of Entity Management across regions. You will supervise a delivery team, manage client operations, and ensure quality, SLA, and compliance commitments.

Reporting to a Regional Product Owner, you are accountable for day-to-day execution: supervising the team, handling client operations, and upholding global standards and controls.

Qualifications

• Bachelor’s degree in a related field.
• 6+ years in entity management / corporate secretarial or business-services operations, including team supervision.
• Strong knowledge of statutory and entity-compliance processes.
• Organised, detail-oriented, and comfortable managing workload and people.

Responsibilities

• Manage the EMT delivery queue and workload to meet volume, quality, and SLA targets.
• Coordinate with outsourced partners where used, against agreed SLAs.
• Supervise, coach, and develop a team of delivery specialists / analysts.
• Uphold global EMT standards, SOPs, and statutory / regulatory compliance in every market served.
• Handle client operational queries and escalations, keeping accounts informed and satisfied.
• SLA attainment and quality, team productivity and utilisation, compliance and control outcomes, client satisfaction.

Skills

Entity management

Team supervision

Statutory compliance

Organised / detail-oriented

workload management

Education

Bachelor's degree in a related field

Job description

GoGlobal is seeking an EMT Manager to lead front-line delivery of Entity Management across regions. You will supervise a delivery team, manage client operations, and ensure quality, SLA, and compliance commitments.

Reporting to a Regional Product Owner, you are accountable for day-to-day execution: supervising the team, handling client operations, and upholding global standards and controls.