Global Employee Relations Partner | AI-Driven HR

Rippling; San Francisco (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Rippling is seeking an experienced Employee Relations professional to partner with HRBPs, Legal, and business leaders on investigations and employee matters. The role focuses on fair, consistent, and practical resolution while safeguarding confidentiality and operational continuity.

You will leverage data and AI to scale processes, draft detailed case documentation, and guide management through complex situations in a fast-growing environment.

Qualifications

• 5+ years of experience in employee relations, HR business partnership, HR compliance, workplace investigations, or a related HR role.
• Strong understanding of employee relations principles, workplace conduct standards, HR compliance considerations, and investigation best practices.
• Experience advising managers and business leaders on sensitive employee matters with sound judgment, discretion, neutrality, and empathy.

Responsibilities

• Assess incoming employee relations concerns, determine the appropriate investigative response, and partner with stakeholders to drive timely and thoughtful resolution.
• Partner closely with Legal to identify and escalate matters requiring a dedicated Legal team investigation.
• Work with HR Business Partners, managers, and business leaders to resolve employee relations matters in a way that is fair, consistent, risk-aware, and operationally practical.
• Provide practical HR guidance and recommendations that address employee concerns while supporting team effectiveness, manager accountability, and business continuity.
• Draft clear, concise documentation, including case summaries, findings, recommendations, stakeholder updates, playbooks, templates, and business-facing guidance.
• Track employee relations activity, themes, resolution status, and outcomes in Rippling.
• Identify patterns, root causes, and emerging risks across employee relations matters, and recommend process, training, manager coaching, or policy improvements.
• Help develop and maintain employee relations operating practices, including intake criteria, escalation guidelines, documentation standards, investigation protocols, templates, and cadences.
• Leverage data, AI, and automation to improve employee relations processes, scale case handling, and create better experiences for employees and managers.
• Maintain discretion, confidentiality, neutrality, and professionalism when handling sensitive employee and workplace matters.

Skills

Employee relations

HR partnerships

Investigations

Discretion & neutrality

Documentation & reporting

Communication

Cross-functional collaboration

Data-driven HR

AI & automation in HR

Tools

Jira

HRIS

Job description

Rippling is seeking an experienced Employee Relations professional to partner with HRBPs, Legal, and business leaders on investigations and employee matters. The role focuses on fair, consistent, and practical resolution while safeguarding confidentiality and operational continuity.

You will leverage data and AI to scale processes, draft detailed case documentation, and guide management through complex situations in a fast-growing environment.