Global Employee Experience PMO Lead

Hardware FYI; Seattle (WA); On-site; USD 103,000 - 165,000; Full time

Job summary

Axon is hiring a Manager, Global Employee Experience PM to drive Culture Operations and the PMO across a global portfolio. You will manage the operating plan, budget, vendor contracts, and cross-functional coordination with Executives and Marketing while ensuring scalable processes and consistent employee experiences.

The role blends project management with operations and culture enablement, requiring collaboration across sites and functions.

Qualifications

• 3+ years in program management, PMO, business operations, or employee experience operations, including 2+ years owning a multi-program portfolio.
• A proven track record building and running a PMO or program portfolio, including operating plans, governance cadences, intake and prioritization, RAID tracking, and executive-ready status reporting.
• Experience owning a department or program budget, forecasting monthly with Finance, and managing spend to plan.
• Experience negotiating, managing, and renewing vendor contracts in partnership with Procurement.
• Hands-on experience with work management platforms (Monday.com, Asana, Smartsheet, or similar) and collaboration hubs such as SharePoint; familiarity with dashboards and BI tools (e.g., Sigma, Snowflake) is a plus.
• Ability to drive accountability and alignment across peers, a flat team, and senior stakeholders without direct reporting lines.
• Experience delivering high-visibility, company-wide programs or events with executive stakeholders.
• Exceptional organization and attention to detail, with a strong sense of ownership and follow-through.

Responsibilities

• Lead the Culture Operating Plan. Build and maintain the annual operating plan across all Culture swim lanes, from Signature Moments and Recognition to Onboarding, Axon Aid, and Site Experience. Set the planning and review cadence, and track milestones, dependencies, risks, and decisions for every program in the portfolio.
• Run the Culture PMO. Establish standard PMO practices so programs are repeatable, scalable, and consistently executed across regions and sites. Drive adoption Monday.com as the Culture program management platform and maintain the Culture SharePoint hub as the home for playbooks, templates, vendor records, and program artifacts.
• Own the Culture budget and forecast. Manage the department budget end to end: monthly forecasting with Finance, a single source of truth for spend, burn-rate alerts, and program-level budget accountability with each lane owner.
• Manage vendors and contracts. Own Culture vendor contracts and renewals (e.g., MetaCoach, Picnic, Bonusly, event venues) in partnership with Procurement, including terms, renewal calendars, and vendor performance.
• Lead the Company Kick-Off activations. Serve as program lead for Axon's largest culture moment, owning the operating rhythm, timeline, and cross-functional coordination with Executives, Marketing, HALO, and lane owners.
• Run the Employee Experience operating cadence. Lead the weekly rhythm for a flat pod of EE Program Managers: status reviews, priority setting, capacity planning, and escalations. This role leads through influence and has no direct reports.
• Own end-to-end project management for annual compliance training. Lead the yearly program from planning through launch and close-out. This includes the timeline, milestones, risks, and decisions across all required modules
• Own Culture intake channels. Manage the Shape Culture inbox and Culture Zendesk queue, including triage, routing rules, and timely, high-quality responses, using AI-assisted workflows where they help.

Skills

Program management

PMO operations

Budget management

Vendor management

Cross-functional collaboration

Tools

Monday.com

Asana

Smartsheet

SharePoint

Sigma

Snowflake

Job description

Axon is hiring a Manager, Global Employee Experience PM to drive Culture Operations and the PMO across a global portfolio. You will manage the operating plan, budget, vendor contracts, and cross-functional coordination with Executives and Marketing while ensuring scalable processes and consistent employee experiences.

The role blends project management with operations and culture enablement, requiring collaboration across sites and functions.