Global Employee Experience PMO Lead

Axon; Seattle (WA); Hybrid; USD 103,000 - 165,000; Full time

Job summary

Axon is seeking a Manager, Global Employee Experience PM to lead Culture Operations & PMO, shaping the operating plan, budget and vendor contracts across global sites. You will drive programs like onboarding, recognition, and Company Kick-Off, partnering with executives and multiple teams to ensure on-time delivery and scalable processes.

This individual contributor role emphasizes program management, governance, and a proactive approach to improving employee experience across offices in the US

Qualifications

• 3+ years in program management, PMO, business operations, or employee experience operations, including 2+ years owning a multi-program portfolio.
• Proven track record building and running a PMO or program portfolio, including operating plans, governance cadences, intake and prioritization, RAID tracking, and executive-ready status reporting.
• Experience owning a department or program budget, forecasting monthly with Finance, and managing spend to plan.
• Experience negotiating, managing, and renewing vendor contracts in partnership with Procurement.
• Hands-on experience with work management platforms (Monday.com, Asana, Smartsheet, or similar) and collaboration hubs such as SharePoint; familiarity with dashboards and BI tools (e.g., Sigma, Snowflake) is a plus.
• Ability to drive accountability and alignment across peers, a flat team, and senior stakeholders without direct reporting lines.
• Experience delivering high-visibility, company-wide programs or events with executive stakeholders.
• Exceptional organization and attention to detail, with a strong sense of ownership and follow-through.
• Clear, concise written and verbal communication, including executive updates and cross-functional briefings.
• Comfort with ambiguity and the ability to stay calm and solutions-oriented under pressure.

Responsibilities

• Lead the Culture Operating Plan. Build and maintain the annual operating plan across all Culture swim lanes, from Signature Moments and Recognition to Onboarding, Axon Aid, and Site Experience.
• Run the Culture PMO. Establish standard PMO practices so programs are repeatable, scalable, and consistently executed across regions and sites.
• Own the Culture budget and forecast. Manage the department budget end to end: monthly forecasting with Finance, a single source of truth for spend, burn-rate alerts, and program-level budget accountability with each lane owner.
• Manage vendors and contracts. Own Culture vendor contracts and renewals in partnership with Procurement, including terms, renewal calendars, and vendor performance.
• Lead the Company Kick-Off activations. Serve as program lead for Axon’s largest culture moment, owning the operating rhythm, timeline, and cross-functional coordination with Executives, Marketing, HALO, and lane owners.
• Run the Employee Experience operating cadence. Lead the weekly rhythm for a flat pod of EE Program Managers: status reviews, priority setting, capacity planning, and escalations.
• Own end-to-end project management for annual compliance training. Lead the yearly program from planning through launch and close-out.
• Own Culture intake channels. Manage the Shape Culture inbox and Culture Zendesk queue, including triage, routing rules, and timely responses, using AI-assisted workflows where they help.
• Champion AI enablement. Help every Culture teammate use AI tools such as Claude to work faster, reduce manual work, and scale programs.

Skills

Program management

PMO

Budget forecasting

Vendor contracts

Work management tools

Cross-functional collaboration

Executive communication

Tools

Monday.com

Asana

Smartsheet

SharePoint

Sigma

Snowflake

Job description

Axon is seeking a Manager, Global Employee Experience PM to lead Culture Operations & PMO, shaping the operating plan, budget and vendor contracts across global sites. You will drive programs like onboarding, recognition, and Company Kick-Off, partnering with executives and multiple teams to ensure on-time delivery and scalable processes.

This individual contributor role emphasizes program management, governance, and a proactive approach to improving employee experience across offices in the US