Global Delivery Center Integration Lead

Grant Thornton (US); Edison (NJ); Hybrid; USD 14,000 - 216,000; Full time

Job summary

Grant Thornton (US) is seeking an Associate Director, Delivery Center Integration to lead our Global Delivery Center ecosystem across multiple regions and drive consistency and standardization among a 10,000+ resources delivery network.

The role requires an IT services expert with proven transformation experience, strong executive presence, and the ability to influence senior leadership across the organization.

Qualifications

• Bachelor’s degree in IT, Business or related field.
• MBA preferred.
• 10+ years of IT service delivery or global operations experience.
• Fluent and professional English—verbal and written.
• Strong executive presence and stakeholder influencing skills.

Responsibilities

• Lead transformation programs for building, scaling and integrating multi-region delivery centers.
• Drive consistency, standardization, quality and industrialization across delivery centers.
• Establish governance with SteerCo’s and reviews to communicate progress and ROI.
• Develop the GDC Playbook: operating model, governance, KPIs and knowledge management.
• Create onboarding playbooks and transition processes to scale to 10,000+ resources.

Job description

Grant Thornton (US) is seeking an Associate Director, Delivery Center Integration to lead our Global Delivery Center ecosystem across multiple regions and drive consistency and standardization among a 10,000+ resources delivery network.

The role requires an IT services expert with proven transformation experience, strong executive presence, and the ability to influence senior leadership across the organization.