Global Delivery Center Integration Lead

Grant Thornton (US); Austin (TX); On-site; USD 120,000 - 216,000; Full time

Job summary

Grant Thornton is seeking an Associate Director, Delivery Center Integration to lead the build, integration and optimization of the Global Delivery Center ecosystem across EMEA, APAC and LATAM, with a 10,000+ resource footprint.

The role demands a seasoned IT services leader with strong executive presence, stakeholder governance, and hands-on program management to drive consistency, standardization and growth.

Qualifications

• Bachelor’s degree in IT, Business or related field; MBA preferred.
• 10+ years in IT service delivery, shared services, or managed services.
• Proven portfolio of transformation programs across multi-region delivery centers.
• Strong executive presence and influencing senior leadership.
• Fluent and professional English—verbal and written.

Responsibilities

• Lead transformation programs for multi-region delivery centers at scale.
• Drive governance and SteerCo communications with ROI visibility.
• Develop the Global Delivery Center Playbook and operating model.
• Create onboarding playbooks and transition processes to support growth to 10,000+ resources.
• Collaborate with senior leadership across the organization.

Skills

Executive leadership

Communication skills

Portfolio management

Program management

Global delivery experience

Cross-functional collaboration

Fluent English

Education

Bachelor's degree in IT or Business

MBA preferred

Job description

Grant Thornton is seeking an Associate Director, Delivery Center Integration to lead the build, integration and optimization of the Global Delivery Center ecosystem across EMEA, APAC and LATAM, with a 10,000+ resource footprint.

The role demands a seasoned IT services leader with strong executive presence, stakeholder governance, and hands-on program management to drive consistency, standardization and growth.