Global Datacenter Service Owner - Hybrid & Strategy Lead

Danfoss; United States; Hybrid; USD 120,000 - 155,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Danfoss is seeking a Specialist, Service Owner for Datacenter & Server Room to own the global datacenter service strategy, roadmap and lifecycle. You will shape secure, resilient infrastructure that supports critical applications across locations in Europe.

You will collaborate with Architecture, Operations, Cybersecurity, Cloud, Procurement and Finance to set priorities, influence investments and ensure operational readiness with clear acceptance criteria.

Qualifications

• Relevant education or equivalent practical experience in IT infrastructure, datacenter technologies or IT service management.
• Proven experience managing enterprise datacenter services, suppliers and infrastructure across multiple locations or regions.
• Strong technical understanding of compute, storage, virtualization, backup, disaster recovery and infrastructure resilience.
• Experience developing service roadmaps, lifecycle plans, budgets, business cases, contracts, SLAs and governance frameworks.
• Strong analytical and communication skills, professional English language and the ability to align stakeholders and influence decisions across global teams.

Responsibilities

• Own the global datacenter service strategy, roadmaps and lifecycle, setting priorities for modernization, standardization and improvement.
• Translate business, application and site needs into scalable, secure and resilient datacenter services, standards and capacity plans.
• Define and monitor service levels, availability targets, KPIs, risks and supplier performance.
• Manage strategic technology partnerships and contribute to contracts, renewals, budgets, forecasts and business cases with Procurement and Finance.
• Guide new and updated services from design through operational readiness with clear acceptance criteria and smooth handover to Operations.

Skills

IT infrastructure

Datacenter technologies

IT service management

English proficiency

Stakeholder alignment

Education

IT foundations or related degree

Job description

Danfoss is seeking a Specialist, Service Owner for Datacenter & Server Room to own the global datacenter service strategy, roadmap and lifecycle. You will shape secure, resilient infrastructure that supports critical applications across locations in Europe.

You will collaborate with Architecture, Operations, Cybersecurity, Cloud, Procurement and Finance to set priorities, influence investments and ensure operational readiness with clear acceptance criteria.