Global Data Center Operations Leader

Amazon; Indiana, Northern (PA, KY); Hybrid; USD 145,000 - 255,000; Full time

Job summary

Amazon seeks an accomplished Data Center Operations Cluster Manager to lead regional data center managers and 100–150 hourly staff across multiple facilities, ensuring high availability, performance, and safety at scale.

This senior role requires deep IT infrastructure knowledge, AWS cloud integrations, and a proven track record of operational excellence in complex data center environments, with willingness to travel as needed.

Qualifications

• 7+ years of management experience in operations, critical infrastructure, manufacturing, production, or distribution.
• 3+ years implementing LEAN/6 Sigma methodology (DMAIC/DVADV, 5 Whys, Root Cause analysis).
• 3+ years working with data center cabling, optic types, and test equipment.
• Associate's degree or above.

Responsibilities

• Lead and supervise a team of Data Center Managers (3-9 areas and front-line managers) and 100-150 hourly associates within Regional Data Centers.
• Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
• Carry out supervisory responsibilities in accordance with the organization's policies and procedures.
• Accountability for meeting and exceeding operational goals.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Obsess over team learning and development, both from a technical/functional and soft skills development perspective including mentoring and training.
• Develop, improve, and share operational best practices across the globe.
• Hiring, managing, and developing the operations management team including data center managers and data center operations technicians.
• Planning and executing the Infrastructure Operations component of new AWS data center buildouts, new colocation buildouts, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations.
• Experience in successful insourcing and/or outsourcing specific tasks balancing internal skillsets with frugality.
• Continuous improvement of operational processes, procedures, methods, and tools.
• This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Skills

Leadership

Lean Six Sigma

Project Management

Data Center Operations

Network cabling experience

Education

Associate's degree or above

Job description

Amazon seeks an accomplished Data Center Operations Cluster Manager to lead regional data center managers and 100–150 hourly staff across multiple facilities, ensuring high availability, performance, and safety at scale.

This senior role requires deep IT infrastructure knowledge, AWS cloud integrations, and a proven track record of operational excellence in complex data center environments, with willingness to travel as needed.