Global Customs & Logistics Specialist

Rohlig USA, LLC; Houston (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Generous paid time off

Job summary

Röhlig USA, LLC in Houston, TX is seeking an entry-level Writer to support customs compliance and document processing. You will handle ABI workflows, review rejections, and coordinate with internal teams to ensure accurate shipments.

The role emphasizes accuracy and timely service. You’ll maintain documentation, resolve discrepancies, and uphold ISO standards while communicating effectively with clients and colleagues in a collaborative, process-driven environment that values quality and

Qualifications

• Two years brokerage experience.
• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Ability to work independently and in a team.
• Knowledge of domestic/international geography and US regulations.

Responsibilities

• Impeccable customer service.
• Maintain and keep current customs compliance documentation.
• Process documents through the ABI system and obtain releases as appropriate.
• Review all customs rejections and information requests for clients and agencies.
• Collaborate with other departments to deliver high service levels.
• Resolve discrepancies and document via IIM for compliance.
• Adhere to ISO 9001:2015 and ISO 14001:2015 standards.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Problem solving

Job description

Röhlig USA, LLC in Houston, TX is seeking an entry-level Writer to support customs compliance and document processing. You will handle ABI workflows, review rejections, and coordinate with internal teams to ensure accurate shipments.

The role emphasizes accuracy and timely service. You’ll maintain documentation, resolve discrepancies, and uphold ISO standards while communicating effectively with clients and colleagues in a collaborative, process-driven environment that values quality and