Customs Brokerage Entry Writer

Röhlig Logistics; Mendota Heights (MN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Generous Paid Time Off

Job summary

Röhlig Logistics in Mendota Heights, MN is seeking a detail-oriented Entry Writer to support customs compliance and document processing with accuracy and reliability.

You will manage and review documents in the ABI system, resolve discrepancies, and coordinate with internal teams to deliver exceptional service while upholding ISO quality standards.

Qualifications

• Brokerage experience of at least 2 years.
• Excellent verbal and written communication.
• Detail oriented, thorough and accurate, able to solve problems.
• Knowledge of INCO terms, HTS, customs regulations and other government agency requirements.
• Ability to multitask and stay organized.
• Strong planning and organizational skills.

Responsibilities

• Maintain and keep current customs compliance documentation.
• Process documents through the ABI system and obtain releases as appropriate.
• Review and monitor customs rejections, information requests, and other government correspondence for clients.
• Collaborate with other departments to deliver high-quality service to customers.
• Perform other duties as assigned.
• Record discrepancies in Innovations and Incidents Management (IIM) to ensure compliance.
• Adhere to ISO 9001:2015 and ISO 14001:2015 standards.

Skills

Attention to detail

Deadline-oriented

Communication skills

Teamwork

Problem solving

Tools

ABI system

Job description

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance - because we believe success is best achieved together.

Rohlig USA has 200 employees in 12 different locations.

Join our growing team! We’re looking for a detail-oriented Entry Writer who is passionate about accuracy, compliance, and delivering exceptional service.

What you will do:

• Maintain and keep current customs compliance documentation.
• Process documents through the Company’s ABI system, obtaining Customs release and other government agency releases as appropriate.
• Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.
• Work closely with other departments to deliver high level of service to customers.
• Perform other duties as assigned.
• Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
• Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015).

What you bring:

• Ability to work with demanding deadlines
• Essentially 2 years brokerage experience
• Excellent communication skills, both verbal and written
• Ability to work independently as well as part of a team
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
• Knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws preferred
• Ability to establish priorities and accomplish multiple tasks, must be organized
• Proven analytical and problem-solving skills
• Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter
• Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements:

What we offer:

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
• Salary $55,000-$65,000.

For further information about the position or the application process, please reach out to: