Entry Writer

Rohlig USA, LLC; Irving (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Generous PTO

Supportive work environment

Job summary

Röhlig USA, LLC in Irving, TX is seeking a skilled Customs Broker to support sea and air freight operations. The role focuses on maintaining customs compliance, processing documents in the ABI system, and ensuring timely releases for clients while collaborating with multiple departments.

The ideal candidate has at least 2 years of brokerage experience, excellent communication, and detail-oriented problem-solving abilities.

Qualifications

• Minimum 2 years brokerage experience.
• Excellent verbal and written communication.
• Detail oriented, thorough and accurate.
• Ability to multitask and meet deadlines.
• Knowledge of U.S. regulatory laws preferred.
• Basic knowledge of INCO terms and HTS.

Responsibilities

• Provide impeccable customer service.
• Maintain customs compliance documentation.
• Process documents in ABI system and obtain releases.
• Review customs rejections and information requests.
• Collaborate with other departments to deliver high service levels.
• Resolve discrepancies and document via IIM for compliance.
• Adhere to ISO 9001:2015 and ISO 14001:2015 standards.
• Perform other duties as assigned.

Skills

Brokerage experience

Communication skills

Attention to detail

Multitasking

INCO terms knowledge

ABI system proficiency

Problem solving

Tools

ABI system

Job description

Shaping the Future of Logistics- Your Career Starts at Röhlig Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor‑made solutions that move the world forward. As a global, family‑owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships. Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust‑based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long‑term career while maintaining a healthy work‑life balance — because we believe success is best achieved together.

What you will do:

• Impeccable customer service.
• Maintain and keep current customs compliance documentation.
• Process documents through the Company’s ABI system, obtaining Customs release and other government agency releases as appropriate.
• Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.
• Work closely with other departments to deliver high level of service to customers.
• Perform other duties as assigned.
• Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
• Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015).

What you bring:

• Ability to work with demanding deadlines.
• Essentially 2 years brokerage experience.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a team.
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems.
• Knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws preferred.
• Ability to establish priorities and accomplish multiple tasks, must be organized.
• Strong PC skills.
• Proven analytical and problem‑solving skills.
• Work effectively via phone, fax, e‑mail.
• Good planning and organization skills; ability to multitask and be a self‑starter.
• Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements:

What we offer:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

Salary $55,000-$65,000.